Neon Lex // Support
Need help?
Neon Lex is an offline German & French flashcard app. Use this page for support requests and common questions.
Contact
Email us at 454071867@qq.com.
Send emailWe usually reply within 2–3 business days.
Common topics
- Study progress — Reviews and daily plan are stored on your device only.
- Starter decks empty — Open System → Restore starter pack.
- Wrong Book media — Camera, mic, and photos are optional and only used when you attach notes.
- Import / export — Use System to export or import JSON/CSV backups.
- Reminders — Enable daily reminder in System and allow notifications.
App details
- App name: Neon Lex
- Platform: iPhone (iOS 16+)
- Languages taught: German, French (with English meanings)
- No account required · No cloud sync
Privacy
Neon Lex does not collect personal data for advertising or analytics. See our Privacy Policy.